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FORWARDING EXECUTIVE

RM 2,600 - RM 3,000 / month

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Key Responsibilities:

  • Pre-Alert, NOA, & EDO Management:
  • Follow up with the origin team to obtain completed shipping documents (BL, CIPL).
  • Forward completed documents to the forwarding team for K1 draft preparation.
  • Follow up for the Notice of Arrival (NOA) and submit Letter of Indemnity (LOI) to liner for release of Estimated Date of Arrival (EDO).
  • Ensure timely submission of NOA to forwarding team for clearance processing.
  • Verify in the port system that both Customs Clearance (CC) and Delivery Order (DO) are cleared.
  • Chase liner or logistics service provider (LSP) for invoices after vessel arrival and cargo delivery for LCL shipments.
  • Document and Shipment Management (Cello & NERP):
  • Ensure on-time completion of ASN (Advanced Shipping Notice) and BL Management in Cello/NERP.
  • Create ASN/AN in the NERP system and chase purchasers if invoices are missing.
  • Ensure correct updates in Cello system and release BL as per shipping documents.
  • Confirm arrival management and POD (Proof of Delivery) in the Cello system.
  • Ensure smooth data transfer to the BMS for the completion of logistics processes.
  • Monthly Shipment Verification:
  • Cross-check all shipments by the end of the month, ensuring ASNs and ANs are confirmed and SEMA spool data is updated for early month processing.
  • Manual Job Creation & Pricing:
  • Update the MRO (Material Requirement Order) list, create manual jobs in BL management, confirm AN and pricing, and send supporting documents to the respective team.
  • Financial & Billing Management:
  • Ensure validity for all LSP/AP and SEMA/AR are in line with payment terms; extend if expired to ensure smooth FI processing.
  • Regularly update FSC (Freight and Storage Charges) and ensure the rate for increased or abnormal charges is updated as per requests.
  • Maintain communication with relevant teams regarding financial status and updates.
  • Tariff Transfer & Documentation:
  • After transferring tariffs to the BMS, scan and provide completed supporting documents to customers and maintain references.
  • Compile and share the FSC table with team members and relevant stakeholders for further billing processes.
  • STLS Submission & Coordination:
  • Prepare and submit Samsung Total Logistics Single Approval (STLS) for FSC/rate increases and abnormal charges to SEMA.
  • Ensure approval from SEMA, forwarder, or warehouse closure from the MC team for LCL storage issues.
  • Charge Management & Dispute Resolution:
  • Oversee abnormal charges such as Detention, Demurrage, and Port Storage. Verify free time granted and ensure accurate billing post free time expiration.
  • Coordinate with the operation team for repair charges by checking container conditions and obtaining necessary documentation.
  • Import/Export LCL/FCL Quotation:
  • Provide ocean freight quotations for import/export LCL/FCL shipments.
  • Apply rate markup as per management guidelines and ensure STLS compliance.

Qualifications and Skills:

  • Experience: Minimum of 2-3 years of experience in shipping and logistics, including working with NERP, Cello, MRO systems, and export/import operations.
  • Knowledge: In-depth understanding of shipping documentation (BL, CIPL, ASN), tariff management, and customs clearance processes.
  • Skills:
  • Strong communication skills and ability to collaborate with cross-functional teams.
  • Attention to detail with the ability to manage multiple tasks efficiently.
  • Strong problem-solving and negotiation skills.
  • Ability to use logistics and freight management systems (e.g., Cello, NERP).
  • Education: Degree in Logistics, Supply Chain Management, or a related field (preferred).

Job Types: Full-time, Contract

Pay: RM2,600.00 - RM3,000.00 per month

Schedule:

  • Day shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Work Location: In person