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targetsJOB DESCRIPTION
- Distributes the Customer Satisfaction Survey Form (CSS) once in every three month to the clients.
- Provides an analysis of Customer Satisfaction Survey Form (CSS) to submit in reports.
- Develops and implements the Quality manual specified within company process to assure quality from concept to procedures.
- Brings together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures.
- Ensures compliance with customer requirements, quality policy, company standards, regulatory and external standards.
- Develops policies and procedures to ensure quality establishment.
- Directs and coordinates the activities of team engaged in quality function – including inspection, analysis and training.
- Sets Quality compliance objectives and ensures that targets are achieved.
- Maintains and improves quality by compliance and surveillance audit: investigating customer complaints; Collaborating with other members of management to develop new plan preventive maintenance and training methods.
JOB REQUIREMENT
- degree holder (Mechanical/Electrical/Civil), or Engineering Technology or equivalent
- Experience with Quality Management
Job Types: Full-time, Permanent
Schedule:
- Early shift
Work Location: In person