Professional 3, Information Technology

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital, WD, WD_BLACK, and SanDisk Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

• Coordinate IT Service Desk support for site Office Automation in KLCOE
• Provide IT support to HDD Pilot Line, CSC (Customer Service Center) & R&D Sites for MES system rollout, eval, control/master data configuration, request and etc
• Provide L1 Network and System support for KLCOE, CSC, Pilot Lines Sites
• Coordinate and manage business requirements into IT Solution in the area of IT Office Services, CSC/Pilot/R&D Sites Support
• Acts as liaison between Site IT, Global IT and Site Business to develop, enhance, and improve IT services and systems
• Site enforce for IT Security, Patch Management and Security Deployment - Site IT Security Deputy
• Responsible for the availability and reliability of IT systems & services
• Ensure system uptime and SLA are met in-line with targets that are being defined
• Manage site IT asset inventory, request, purchase, tracking
• Manage IT SLA & IT Services & Mfg Incident Mgmt
• Administrative support for all IT Operation
• Responsible to ensure sites governance, audit & Safety compliance

• IT Operation Support (Skill in administrating MES application, DB, network) experience - min 5 years
• Diploma/Degree in IT Studies/Computer Science
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital’s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digitals Ethics Helpline or email [email protected]