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Senior Manager - Contract Logistics/SCM, Operations

Salary undisclosed

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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.


  • To manage the activities of account(s) being handled and monitor performance in
  • conformance with company policies and procedures and recommend or implement
  • personnel action/s when applicable.
  • To evaluate, reallocate resources, monitor and regulate team member’s performance
  • and workload and provide assistance where and when necessary to ensure optimal
  • efficiency.
  • To mange and control account’s financial and budget activities in order to fund
  • operations, maximize investments and increase efficiency.
  • To resolve customer and work issues or problems within own level of authority and
  • communicate or escalate with concerned parties (i.e. immediate superior, manager,
  • team member, partner, customer, station, sales, etc.) when necessary to resolve and
  • expedite action/s.
  • To plan, develop, implement and recommend policies concerning staff and work
  • standard improvements.
  • To develop, calculate & present competitive and professional Logistics Solutions.
  • To develop new business from existing account.
  • To perform sales call or business travel.
  • To train employees in work, safety procedures and company policies, evaluate
  • performance of team members and provide coaching to improve and develop skills
  • needed in the job.
  • To prepare and submit accurate and timely reports required by management and
  • customers.
  • To create and establish cost, selling price and better solution / business model to
  • account to enhance operations / strategies to increase revenue.
  • To monitor proper filing, updating and maintenance of all company records and
  • documents.
  • Maintain and ensure all activities comply with ISO13485:2016 requirement.
  • Degree holder of any field (preferably if related to logistics, or transportation).
  • Minimum 10 years working experience in logistics industry.
  • Preferably have prior working experience in a 3PL and in an MNC company.
  • Business Acumen.
  • Commitment for Quality.
  • Positive mindset, team player and high desire for learning.
  • Results oriented self-starter, analytical and innovative.
  • Adaptable to fast-moving work environment.
  • Proficient in Microsoft Office Suite (e.g. Excel, PowerPoint, Access, VBA)
  • Proficient in using and creating operations dashboards to identify focus areas and drive
  • improvement (e.g. Power BI, Tableau)
  • Excellent presentation skills and experience in presenting to senior management.
  • Excellent problem-solving skills and experience in resolving problems creatively.
  • Frequently voice out opinions and share best practices to improve team performance.
  • Excellent interpersonal skills in verbal and written communication and negotiation skills.
  • Strong analytical skills to review both financial and operational data.
  • Good knowledge in latest automation technologies and implementation.
  • Excellent leadership and coaching skills to continuously encourage and motivate employees.