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Area Manager (Café / Pastry & Bakery)
RM 3,500 - RM 4,500 / month
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- Oversee the daily operations of 3 outlets for efficient operations
- Responsible for the profitability of the outlets and maximizes revenue generation
- Manage staffs’ monthly schedule and outlet manpower cost
- Maintains high standards of quality control, hygiene, health, and safety in outlets facility
- Ensure all staffs follow company’s SOP strictly
- Oversees recruitment, training, and motivation of staffs
- Provide mentorship and conduct performance review of outlet staffs
- Obtain customer feedbacks and recommend necessary changes and improvements
- Organize regular meetings with outlet supervisors to discuss about issues and updates
- Analyse and resolves problems timely and effectively
- Address customers queries courteously and ensure customer satisfaction
- 5 days work week
- Education: Bachelor’s degree or Diploma in hospitality management, hotel management, culinary arts, or a related field
- At least 3 years of experience in management position of F&B outlets (Preferably in café and/or pastry and bakery scene)
- Passionate about the industry and its operational processes
- Able to work on weekends and Public Holidays
- Adaptive to fast paced environment and new challenges faced at work
- Service and detail oriented, good time management skills and able to multi-task
- Excellent interpersonal skills and the ability to communicate with all level of staffs
- Able to work independently and in a team
- Able to communicate effectively in Basic English, Mandarin and/or Bahasa Malaysia language
- Have own transport to travel amongst our 3 outlets
- Alternate outlet location every week or month
Work Location
- Kulai, Eco Botanic, Austin
Work Schedule
- 5 days work week
- 10 hours shift (1 HR break time)
- 5 days work week
- EPF/SOCSO/EIS
- Annual Leave & Medical Leave
- Medical Subsidy
- Public Holiday double pay
- Overtime Pay
- Annual salary increment and bonus
- Staff discount
- Company events
- Company trip
Salary
- RM 3500 - RM 4500
Supplemental Pay
- Attendance Bonus
- RM 3500 - RM 4500