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Retail Manager

  • Full Time, onsite
  • Zhou & Ho International Trading Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 3,500 - RM 5,000 / month

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Job Description:

  • We are looking for a dynamic and experienced Retail Manager to join our team.
  • The ideal candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring that all sales targets and customer service standards are met.
  • This role requires strong leadership, communication, and organizational skills, with a focus on achieving business objectives and providing an exceptional customer experience.

Key Responsibilities:

  • Manage daily retail operations, ensuring smooth and efficient store functioning.
  • Lead and motivate the team to achieve sales targets and high standards of customer service.
  • Handle staffing requirements, including recruitment, training, and performance management.
  • Monitor inventory levels and ensure stock is replenished as needed.
  • Implement sales strategies and promotional activities to drive store performance.
  • Ensure adherence to company policies and procedures.
  • Maintain a high level of customer satisfaction by resolving issues and addressing concerns.
  • Minimum 3 years of experience in a retail management role (Assistant Manager or Manager level).
  • Diploma or higher in any field.
  • Strong leadership and communication skills.
  • Proven ability to meet sales targets and improve store performance.
  • Strong problem-solving abilities and customer service focus.
  • Ability to manage a team effectively in a fast-paced environment.
  • Work location: Fraser Business Park
  • EPF / SOCSO
  • Annual leave