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Claims Officer 理赔投诉助理 @ USJ1

RM 2,800 - RM 4,500 / month

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Responsibilities:

  • Attend to all VIP customers claims inquiry especially special task force on claims project (eg. Shopee, TikTok, etc.)
  • Manage & Resolve Claims Dispute Matters (if Any)
  • Carrying out an investigation with stakeholders (internal & external) for resolution.
  • Inputting Claims Data - Claims Module (AMIS)
  • Determine responsible party to be charged (reversal claims amount to responsible party)
  • Preparing Daily, weekly & monthly report
  • Liase with relevant parties , both internal & external to ensure timely efficient and effective course of action.

Requirements:

  • Proficient in Mandarin and English.
  • Knowledge in handling basic computer (excel / word etc).
  • Analysis & Problem solving skill.
  • Communication skill.
  • Industry Knowledge - Understanding core process in claims .
  • Previous Working Experience in claim process audit is an added advantage.

Working hours: Mon-Fri 9am-6:30pm (1 hour30min break)

职位类型:全职

薪资: RM2,800.00至RM4,500.00(每月 )

工作经验:

  • 理赔: 1 年 (必填)

工作语言:

  • 华文 (必填)
  • 英文 (必填)

Work Location: 现场办公

预期开始日期: 03/03/2025