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Claims Officer 理赔投诉助理 @ USJ1
RM 2,800 - RM 4,500 / month
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Responsibilities:
- Attend to all VIP customers claims inquiry especially special task force on claims project (eg. Shopee, TikTok, etc.)
- Manage & Resolve Claims Dispute Matters (if Any)
- Carrying out an investigation with stakeholders (internal & external) for resolution.
- Inputting Claims Data - Claims Module (AMIS)
- Determine responsible party to be charged (reversal claims amount to responsible party)
- Preparing Daily, weekly & monthly report
- Liase with relevant parties , both internal & external to ensure timely efficient and effective course of action.
Requirements:
- Proficient in Mandarin and English.
- Knowledge in handling basic computer (excel / word etc).
- Analysis & Problem solving skill.
- Communication skill.
- Industry Knowledge - Understanding core process in claims .
- Previous Working Experience in claim process audit is an added advantage.
Working hours: Mon-Fri 9am-6:30pm (1 hour30min break)
职位类型:全职
薪资: RM2,800.00至RM4,500.00(每月 )
工作经验:
- 理赔: 1 年 (必填)
工作语言:
- 华文 (必填)
- 英文 (必填)
Work Location: 现场办公
预期开始日期: 03/03/2025