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ASSOCIATE (SERVICE COORDINATOR), FLEET SERVICES (AUTOMOBILE RENTAL & LEASING)

Salary undisclosed

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RESPONSIBILITIES

  • Coordinate service appointments and manage the scheduling of fleet service appointments, ensuring a seamless process that meets customer expectations and service timeline.
  • Plan and coordinate to ensure fleet vehicles are received as scheduled and all maintenance tasks are completed in a timely manner, contributing to the smooth operation of our fleet.
  • Enhance service efficiency by facilitate the scheduling and optimization of work schedules and processes, aiming to improve customer retention rate through efficient service delivery.
  • Analyze fleet utilization by monitoring fleet condition and utilization to develop productivity schedules and maximize fleet performance.
  • Collaborate with relevant parties to track maintenance requirements, manage recalls and ensure compliance with warranty and safety standards.
  • Maintain accurate service records by updating into system, ensuring accuracy and completeness in documentation.
  • Generate and maintain detail fleet event reports, provide valuable insights and update to management on a monthly basis.
  • Contribute to a collaboration culture by engaging with a dynamic and supportive team where your contributions are recognized, fostering a culture of shared success and continuous improvement.
  • Pursue professional growth by taking advantage of opportunities for career development and skill enhancement within our organization, playing a pivotal role in our commitment to operational excellence.

REQUIREMENTS

  • Bachelor’s Degree in Business Administration or equivalent
  • Possess good communication and interpersonal skills
  • Proficient in MS Office applications
  • Fresh graduate is encouraged to apply

JOB FEATURES

Job Category |

Administration / Operations