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CRM Specialist

RM 5,000 - RM 6,000 / month

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Key Responsibilities:

  • Act as the SalesForce guru, providing training and support to the sales team to improve CRM usage and efficiency.
  • Manage and maintain SalesForce CRM, ensuring accurate data entry, reporting, and system optimization.
  • Develop and implement best practices, training materials, and workflow automation within the CRM system.
  • Collaborate with sales and operations teams to improve lead tracking, customer management, and sales reporting.
  • Troubleshoot CRM-related issues, liaise with technical teams, and recommend system improvements.
  • Generate and analyze CRM reports to support sales performance tracking and decision-making.

Requirements:

  • Strong expertise in SalesForce CRM (certification is a plus).
  • Prior experience in CRM administration, sales support, or system training.
  • Ability to develop and deliver CRM training programs for teams.
  • Knowledge of sales processes, reporting, and data management in a logistics or B2B sales environment.
  • Strong analytical, problem-solving, and communication skills.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Yearly bonus

Education:

  • Bachelor's (Required)

Experience:

  • Salesforce: 4 years (Required)

Work Location: In person