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Customer Service Officer

RM 3,000 - RM 4,000 / month

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  • Provide excellent customer service to walk-in and call-in customers.
  • Address customer inquiries, feedback, and requests in a timely and professional manner.
  • Utilize in-store interactive tools and promotions to drive sales and enhance the customer experience.
  • Maintain store presentation and visual merchandising standards.
  • Handle sales and membership transactions with efficiency and accuracy.
  • Proactively follow up on customer inquiries, feedback, and requests.
  • Regularly engage with customers to inform them about promotions and new product launches.
  • Conduct daily stock checks to ensure inventory accuracy.
  • Apply basic product knowledge (if applicable) to assist customers in making informed decisions.
  • Perform any additional tasks or projects related to sales and customer service as assigned.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Early shift
  • Evening shift
  • Fixed shift
  • Holidays
  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Commission pay
  • Performance bonus

Language:

  • Mandarin (Preferred)

Work Location: In person