Executive Housekeeper

Summary The Executive Housekeeper supervises the daily operations of the housekeeping and laundry staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. Key Responsibilities:  Responsible for scheduling and evaluating staff.  Plans daily housekeeping schedule and assigns duties.  Develop and implement a standard of excellence that staff is completely trained to perform and expected to follow.  Organize and set up deep cleaning projects.  Identify and report maintenance related problems.  Monitor guest complaints and take corrective action.  Responsible for the cleanliness, appearance, and orderliness of entire hotel.  Track operating costs in an ongoing effort to keep department in budget by making any necessary adjustments.  Maintain inventory of supplies and linens.  Effectively handles problems, including anticipating, preventing, identifying and solving problems.  Recognize and correct conditions which may create security, fire, or accident hazards.  Assist in housekeeping duties when necessary.  Ensures rooms are placed Out of Order for carpet cleaning and holding for shampooing.  Conducts random detailed inspections of guest rooms and public areas.  Knowledge of Hotel Facilities and Events.  Maintain a positive, calm, and cooperative work environment between staff and other departments.  Must be flexible to work any shift, including weekends and holidays.  Adhere to hotel's dress code policy.  Perform other related duties as assigned.