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ServiceNow GRC (Governance, Risk, and Compliance) Consultant

Salary undisclosed

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Key Responsibilities • Implementation and Configuration: o Design and implement ServiceNow GRC modules, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management. o Configure GRC workflows, integrations, and customizations to align with business needs. • Stakeholder Engagement: o Collaborate with business stakeholders to gather and define GRC requirements. o Translate business requirements into technical solutions and ensure stakeholder buy-in. • Process Optimization: o Analyze current GRC processes and identify opportunities for improvement using ServiceNow capabilities. o Align ServiceNow GRC solutions with industry best practices and organizational goals. • Integration Management: o Integrate ServiceNow GRC with third-party systems and data sources for a seamless flow of risk and compliance data. o Ensure data integrity and security during integrations. • Testing and Validation: o Develop test cases and lead the user acceptance testing (UAT) process. o Ensure solutions meet quality standards before deployment. • Support and Maintenance: o Provide ongoing support for ServiceNow GRC modules, including troubleshooting and issue resolution. o Perform system upgrades and ensure compatibility with new ServiceNow releases. • Documentation and Training: o Create detailed technical and functional documentation. o Train end-users and administrators on the ServiceNow GRC platform. ________________________________________ Qualifications Required Skills and Experience: • Proven experience implementing and managing ServiceNow GRC modules. • Strong understanding of GRC frameworks such as ISO 27001, NIST, SOX, GDPR, and others. • DevOps Skills & Certifications (Be it any discipline) • Agile Scrum • Hands-on experience with ServiceNow scripting (e.g., JavaScript, Glide API). • Knowledge of ServiceNow integration tools (REST/SOAP APIs, MID Servers). • Excellent understanding of risk management and compliance processes. • Strong analytical and problem-solving skills. Preferred Skills: • ServiceNow Certified Implementation Specialist (CIS-GRC). • Experience with other ServiceNow modules (e.g., SecOps, ITSM, IRM). • Familiarity with Agile methodologies and project management tools. Education: • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).