Japanese Interpreter

Job Description: • Assist with translation and interpreting job for the clinic • Provide interpreting services for all Japanese patients, and other individuals during their visit to the clinic • Assist Japanese patients to communicate efficiently with clinic staff on general affairs • Prepare written translations of clinic materials, correspondence, and forms from Japanese to English or English to Japanese when appropriate for use by the management team and other staff •Translate manuals, publications, patient materials, informational brochures and any other written materials issued by hospitals and medical facilities from Japanese to English or vice versa •Coordinate and manage communication between patients and staff/doctors and follow up to ensure complete service satisfaction • Assist staff with language and culture • Assist with translations and interpretations as required Japanese Co-ordinator • Coordinate with the clinic’s Japanese patients in all aspects of tasks (i.e. inquiries, patients’ visits etc.) • Co-ordinate to provide interpreting services for all Japanese patients, and other individuals during their visit to the clinic • Assist Japanese patients to communicate efficiently with clinic staff on general affairs •Participate in executive meeting, workshops, program activities as requested by Management Team • Ensure and provide flawless, upscale, professional and high-class Japanese service experiences to patients of the clinic • Analyse customer feedback and provide strategic direction to continuously improve overall rating • Respond to patients’ needs; expect and react promptly to patients’ requirements and inquires • Coordinate and manage communication between patients and staff/doctors and follow up to ensure complete service satisfaction •Communicate Japanese cultural aspects to patients.