DayOne is a global leader in the development and operation of high-performance data centers, and one of the fastest-growing companies in the industry, with a strong presence across Asia and Europe. As we continue our exciting expansion into new international markets, we are seeking talented individuals who are passionate about joining us on this growth journey. This is an excellent opportunity to become a key member of our dynamic team and play an integral role in our rapid expansion!
Key Responsibilities:
- Provide comprehensive administrative support to the regional ADM team, ensuring smooth daily operations.
- Assist in preparing and maintaining operational documentation, including submitting Change Requests to clients.
- Review and submit monthly service reports to clients, ensuring accuracy and timeliness.
- Collaborate with internal departments to support billing processes, ensuring accurate and timely invoicing.
- Address any billing-related issues to maintain high levels of customer satisfaction.
- Work closely with the regional ADM team on BAU operation matters.
- Assist in coordinating and communicating tasks within the team and with external parties to ensure efficient completion of tasks.
Core Requirements:
- Relevant job or intern experience, with a preference for candidates with business operation or billing support experience.
- Excellent organizational and time management skills, with the ability to handle multiple tasks effectively.
- Strong communication and interpersonal skills, with the ability to interact effectively with team members at all levels and external partners.
- Proficiency in common office software, such as the Microsoft Office Suite (Word, Excel, PowerPoint).
- Problem-solving ability and strong self-motivation, with the capacity to work under pressure.
- The ability to adapt to a rapidly changing work environment and to handle unforeseen situations flexibly.
- Excellent command of both written and spoken English.
- Must possess bachelor’s degree or equivalent in a relevant field.
DayOne is a global leader in the development and operation of high-performance data centers, and one of the fastest-growing companies in the industry, with a strong presence across Asia and Europe. As we continue our exciting expansion into new international markets, we are seeking talented individuals who are passionate about joining us on this growth journey. This is an excellent opportunity to become a key member of our dynamic team and play an integral role in our rapid expansion!
Key Responsibilities:
- Provide comprehensive administrative support to the regional ADM team, ensuring smooth daily operations.
- Assist in preparing and maintaining operational documentation, including submitting Change Requests to clients.
- Review and submit monthly service reports to clients, ensuring accuracy and timeliness.
- Collaborate with internal departments to support billing processes, ensuring accurate and timely invoicing.
- Address any billing-related issues to maintain high levels of customer satisfaction.
- Work closely with the regional ADM team on BAU operation matters.
- Assist in coordinating and communicating tasks within the team and with external parties to ensure efficient completion of tasks.
Core Requirements:
- Relevant job or intern experience, with a preference for candidates with business operation or billing support experience.
- Excellent organizational and time management skills, with the ability to handle multiple tasks effectively.
- Strong communication and interpersonal skills, with the ability to interact effectively with team members at all levels and external partners.
- Proficiency in common office software, such as the Microsoft Office Suite (Word, Excel, PowerPoint).
- Problem-solving ability and strong self-motivation, with the capacity to work under pressure.
- The ability to adapt to a rapidly changing work environment and to handle unforeseen situations flexibly.
- Excellent command of both written and spoken English.
- Must possess bachelor’s degree or equivalent in a relevant field.