Director of Information Technology

The role holder is responsible for leading strategic and tactical planning, development, evaluation and coordination of Information System across the Group and aligning the technical vision and projects with company business goals and activities. The role also includes development and implementation of new corporate systems to support business growth (i.e. SAP). The role is also responsible for planning and budgeting activities, managing cooperation with IT service suppliers and overseeing on-going IT projects to ensure effective operation of the Department.

Responsibilities:

• Formulate the department's strategy and annual plans, ensuring alignment with business objectives and securing necessary approvals.
• Prepare, track, and manage the IT department's budget, ensuring adherence to financial constraints.
• Define the operational framework and policies for the department, ensuring compliance with internal quality standards.
• Partner with internal and external stakeholders to ensure seamless IT services and strategy execution.
• Establish short- and long-term IT management strategies, evaluating associated business risks and aligning with growth objectives.
• Work closely with business heads to identify and implement IT strategies tailored to achieve organizational goals.
• Develop and oversee the implementation of IT policies and guidelines across the organization and its retail stores.
• Ensure IT projects are efficiently planned, tracked, and delivered on time and within budget, with timely communication and escalation as needed.
• Develop IT capacity plans to optimize systems, staff, and infrastructure for both corporate offices and retail locations.
• Oversee the design, development, and deployment of core IT application systems, including enterprise resource planning (ERP) capabilities.
• Establish and enforce standards for system architecture, data exchange, and communications across the organization.
• Monitor vendor performance to ensure adherence to service-level agreements and maintain strong relationships.
• Plan and periodically review business continuity and disaster recovery strategies for IT systems.
• Ensure compliance with quality management procedures to deliver high-quality IT solutions and services.
• Evaluate and approve new application development and automation projects to enhance efficiency and simplicity.
• Drive change management initiatives to ensure successful adoption of new IT processes and tools.
• Stay updated on emerging technologies and best practices in IT, particularly in the retail sector, and recommend relevant adoptions.

Requirements

• Bachelor’s degree in Telecommunications, Information Technology or Computer Engineering
• Master’s degree in Information System or Business Administration is preferred
• Professional Certificates in Networking (CCNP), ITIL, MCSE, MCTS, CISSP are preferred
• A minimum of 10-15 years of relevant experience with at least 5 years in managing Information Technology department/function for a large retail organization

The role holder is responsible for leading strategic and tactical planning, development, evaluation and coordination of Information System across the Group and aligning the technical vision and projects with company business goals and activities. The role also includes development and implementation of new corporate systems to support business growth (i.e. SAP). The role is also responsible for planning and budgeting activities, managing cooperation with IT service suppliers and overseeing on-going IT projects to ensure effective operation of the Department.

Responsibilities:

• Formulate the department's strategy and annual plans, ensuring alignment with business objectives and securing necessary approvals.
• Prepare, track, and manage the IT department's budget, ensuring adherence to financial constraints.
• Define the operational framework and policies for the department, ensuring compliance with internal quality standards.
• Partner with internal and external stakeholders to ensure seamless IT services and strategy execution.
• Establish short- and long-term IT management strategies, evaluating associated business risks and aligning with growth objectives.
• Work closely with business heads to identify and implement IT strategies tailored to achieve organizational goals.
• Develop and oversee the implementation of IT policies and guidelines across the organization and its retail stores.
• Ensure IT projects are efficiently planned, tracked, and delivered on time and within budget, with timely communication and escalation as needed.
• Develop IT capacity plans to optimize systems, staff, and infrastructure for both corporate offices and retail locations.
• Oversee the design, development, and deployment of core IT application systems, including enterprise resource planning (ERP) capabilities.
• Establish and enforce standards for system architecture, data exchange, and communications across the organization.
• Monitor vendor performance to ensure adherence to service-level agreements and maintain strong relationships.
• Plan and periodically review business continuity and disaster recovery strategies for IT systems.
• Ensure compliance with quality management procedures to deliver high-quality IT solutions and services.
• Evaluate and approve new application development and automation projects to enhance efficiency and simplicity.
• Drive change management initiatives to ensure successful adoption of new IT processes and tools.
• Stay updated on emerging technologies and best practices in IT, particularly in the retail sector, and recommend relevant adoptions.

Requirements

• Bachelor’s degree in Telecommunications, Information Technology or Computer Engineering
• Master’s degree in Information System or Business Administration is preferred
• Professional Certificates in Networking (CCNP), ITIL, MCSE, MCTS, CISSP are preferred
• A minimum of 10-15 years of relevant experience with at least 5 years in managing Information Technology department/function for a large retail organization