Junior Concierge

1. To deliver tasks assigned for the base tower as stipulated in the SOP. • Greet caller, respond to inquiries from the callers in a professional manner. • Screen calls and transfer calls to the relevant extension correctly. • Take and relay messages and inform other colleagues of visitors’ arrivals or cancellation of an appointment. • Ensure all visitors are registered at the reception counter and are issued with the visitor pass as well as ensuring the visitor pass are returned before the visitors leave the building. • Greet persons / visitors entering the reception floor. • Direct persons / visitors to the correct floors or destination. • To receive and sort mails for departments. • To receive and assist on outgoing courier services. • Handling parking facilities enquiries including complaints handling and also the payment collection. • Keeping the reception area clean, organized and tidy. • To act pro-actively during any emergency situations – to notify Security Officer or superior. 2. To be well versed in all UOA buildings’ daily duties and to be the backup front desk personnel as and when required. 3. Assist in ad-hoc clerical and administrative works as and when required. 4. Ensure in compliance with the company rules and regulations. 5. Achieve goals as set by the department.