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Responsibilities
- Accountable to attend to all related problematic delivery issues and close it within the agreed SLA
- To verify and analyze the problematic delivery issues tagged
- To prepare report on the related problematic delivery issues on daily and weekly basis
- To ensure no PETs issues left unattended by EOD
- To update the problematic delivery issues outcome as per received via email
- Able to connect with people and communicate clearly
- To ensure full adherence to Recovery's SOP
- To ensure full compliance in 5's concepts
- To ensure the relevant stakeholders are well informed with issue that tag to order(s), if required
- To ensure the accuracy of data input into the recovery system
- To assist Manager/Head for any ad hoc projects and analysis as and when required.
- Diploma/Degree in any field (fresh graduate encouraged to apply)
- Candidate must be a process and details oriented. Meticulous in ensuring processes are followed
- Possess a good communication skill
- Strong ability to grasp operation processes and systems quickly
- Must have spoken & written knowledge in English & Bahasa Malaysia
- Must have high integrity and responsibility towards the task assigned
- Able to connect with people and communicate clearly
- Excellent computer skills such as Microsoft Office application and Google apps
- Quick learner: we work in a fast-paced environment where you will be challenged to rapidly pick up on new concepts
Responsibilities
- Accountable to attend to all related problematic delivery issues and close it within the agreed SLA
- To verify and analyze the problematic delivery issues tagged
- To prepare report on the related problematic delivery issues on daily and weekly basis
- To ensure no PETs issues left unattended by EOD
- To update the problematic delivery issues outcome as per received via email
- Able to connect with people and communicate clearly
- To ensure full adherence to Recovery's SOP
- To ensure full compliance in 5's concepts
- To ensure the relevant stakeholders are well informed with issue that tag to order(s), if required
- To ensure the accuracy of data input into the recovery system
- To assist Manager/Head for any ad hoc projects and analysis as and when required.
- Diploma/Degree in any field (fresh graduate encouraged to apply)
- Candidate must be a process and details oriented. Meticulous in ensuring processes are followed
- Possess a good communication skill
- Strong ability to grasp operation processes and systems quickly
- Must have spoken & written knowledge in English & Bahasa Malaysia
- Must have high integrity and responsibility towards the task assigned
- Able to connect with people and communicate clearly
- Excellent computer skills such as Microsoft Office application and Google apps
- Quick learner: we work in a fast-paced environment where you will be challenged to rapidly pick up on new concepts