CZ - Leasing Manager (Mall)

Leasing Executive

Job Responsibilities &Duties:

• Manage day-to-day relationship with the partners and tenants includes operational issues.
• Support the organization within every area of Tenant Management including assist and support Leasing Manager to attend leasing-related activities to secure and monitor occupancy of the company's properties.
• Maintaining and sustaining the mall operations from time to time.
• Responsible for Tenants sales submission (average 95%) and system update.
• Establish and maintain comprehensive / updated Tenants’ Relations Management database and filing system for all tenants (ie. Sales information, licenses, permits, insurances, agreements and other correspondences).
• Coordinate, prepare and distribute work orders to relevant department(s).
• Report, monitor and follow-up with relevant department on tenants’ complaints and resolution.
• Support Operations in the event that tenant is not adhering to mall’s House Rules, Agreement and other required manuals in the way of recommending approach towards tenants.
• Collaborate with other departments for improvement of tenants’ performance as well as tenancy and leasing operations.
• Develop and maintain good relationships with all stakeholders to retain existing tenants and attract prospects for occupancy growth
• Coordination with Tenant Admin (SO), i.e. tracking of signatory status and sending of documents.
• Obtaining approval for closure applications, i.e. Festival closure, early closure for co. event, etc.
• Mailbox key coordination – new handover, replacement of key or lock.
• Preparing required information prior to Tenants’ meeting.

Leasing Assistant

Job Responsibilities & Duties:

Assist with Leasing Activities

• Assist on preparation and processing of leasing documents, including prospective tenants' background check, tenancy agreements, renewals and terminations.
• Assist in scheduling and conducting site visits for prospective tenants.
• Follow up with prospective tenants regarding their interest and rental proposal.
• Coordinate with maintenance teams to ensure that any tenant-related issues are addressed promptly.
• Assist with tenant move-ins and move-outs, including coordinating inspections, handover & surrender of premises.

Administrative Support

• Maintain accurate and up-to-date records of tenant information such as tenant contact, email, address and tenancy agreement.
• Prepare marketing materials and update property listings on various platforms.
• Handle incoming phone calls, emails, and walk-in inquiries in a professional and timely manner.
• Assist in the preparation of leasing reports and other documentation when required.
• Monitor tenant utility charge payment by tenant to Building Management or back-charge and any other utility charge by the landlord.
• Assist in preparing related payment such as Quit Rent, Assessment or others when required.

Marketing

• Support marketing efforts by posting advertisements on social media and property listing websites.

Financial

• Assist in the collection of rent, security deposits and admin fees.
• Prepare and issue rent reminders, notices and tenant correspondent if necessary.
• Maintain accurate records of financial transactions related to leasing.

Job Requirements

• High school diploma or equivalent; an associate degree or higher in business, real estate, or a related field is preferred.
• Previous experience in property management, leasing, customer service, or a related field is preferred.
• Have experience in Shopping Centre Management / Leasing / Tenant Coordination.
• Strong customer service skills and the ability to build and maintain positive relationship with tenants.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
• Ability to handle multiple tasks simultaneously and work under pressure.
• Candidate specializing in property/real estate or equivalent will be an added advantage
• Strong analytical skills and ability to handle difficult situations
• Sound knowledge of retail market
• Knowledge of strata will be an added advantage
• Experience with indoor Vendor is an added Bonus

Appreciate if you can include details below in the resume:

Current Address / Location:

Current salary:

Reason of leaving:

Expected salary:

Notice period:

We regret to inform that only shortlisted candidates would be notified

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM8,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Property Leasing: 1 year (Required)
• Property renting or leasing: 1 year (Preferred)

Language:

• Mandarin (Required)
• Bahasa (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person