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Virtual Desktop Engineer

Salary undisclosed

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Job Description:

To provide specialist virtual desktop technical capability and delivery within the Workplace Virtualization team including design, integration of new and future technologies, project and BAU support.

Working closely with other Workplace & Infrastructure technical, project and product, this role will involve the delivery of strategic direction and expansion of the Virtual desktop infrastructure as well as a strong design and integration mind-set to support any future move to a true cloud-based service.

You are part of an international Virtual Workplace team consisting out of 50+ virtual desktop experts managing 20+ Citrix farms for 30.000+ users.

Key Accountabilities:

  • Contribute significantly to and assist with the delivery and maintenance of the Virtual Desktop roadmap, in conjunction with relevant Tech Specialists & architects.
  • Develop the virtual desktop and application hosting offerings to support local & global requirements.
  • Develop the business cases for usage of the correct desktop platforms to local and global customers.
  • Ensure all relevant project proposals align with the global strategy and are optimized for the end users.
  • Assist Tech specialists within the team providing guidance, support and consultancy
  • Maintain expertise, working with other Operations teams plus with third parties to keep up to date with internal strategy and vendor current and future technologies and strategies
  • Keep track of technical debt and provide solutions to mitigate.

Skills And Experience:

  • Proven experience of working within a project environment providing technical leadership, design and performance enhancement
  • Proven experience in understanding and utilizing new technology in this environment and in identifying and resolving problems.
  • Strategic understanding of broad range of Virtual Desktop technologies
  • Ability to communicate ideas & solutions to audiences of all levels and nationalities, adapting style accordingly.
  • Ability to pass on relevant I.T. knowledge to others.
  • Ability to lead the development of I.T. solutions in Virtual Workplace
  • Ability to liaise with 3rd party suppliers and customers.
  • Solution design experience.

Must have a strong experience & understanding of the following technologies:

  • Citrix Xen Desktop 7.x plus legacy products
  • Citrix Cloud
  • Active Directory
  • Windows 11, Windows 10 & Windows Server 2012R2 > 2016 > 2019 > 2022

Deep technical knowledge and experience the following technologies required:

  • Broader Citrix product knowledge including Storefront & Netscaler
  • Citrix products that supplement XenApp and XenDesktop
  • Virtual Desktop Infrastructure environment incl ESX & Azure
  • Experience of management of key technology vendors at a senior level to ensure adequate support and provision of service
  • SCCM and Intune Distribution process and endpoint management
  • Ivanti AppSense management and integration
  • Powershell scripting in the Citrix environment as required
  • Expertise in Agile/Scrum is a plus
  • Some flexibility in working hours is required (occasional over-time or weekend/holiday work)
  • Able to follow change management procedures and internal guidelines.

Job Description:

To provide specialist virtual desktop technical capability and delivery within the Workplace Virtualization team including design, integration of new and future technologies, project and BAU support.

Working closely with other Workplace & Infrastructure technical, project and product, this role will involve the delivery of strategic direction and expansion of the Virtual desktop infrastructure as well as a strong design and integration mind-set to support any future move to a true cloud-based service.

You are part of an international Virtual Workplace team consisting out of 50+ virtual desktop experts managing 20+ Citrix farms for 30.000+ users.

Key Accountabilities:

  • Contribute significantly to and assist with the delivery and maintenance of the Virtual Desktop roadmap, in conjunction with relevant Tech Specialists & architects.
  • Develop the virtual desktop and application hosting offerings to support local & global requirements.
  • Develop the business cases for usage of the correct desktop platforms to local and global customers.
  • Ensure all relevant project proposals align with the global strategy and are optimized for the end users.
  • Assist Tech specialists within the team providing guidance, support and consultancy
  • Maintain expertise, working with other Operations teams plus with third parties to keep up to date with internal strategy and vendor current and future technologies and strategies
  • Keep track of technical debt and provide solutions to mitigate.

Skills And Experience:

  • Proven experience of working within a project environment providing technical leadership, design and performance enhancement
  • Proven experience in understanding and utilizing new technology in this environment and in identifying and resolving problems.
  • Strategic understanding of broad range of Virtual Desktop technologies
  • Ability to communicate ideas & solutions to audiences of all levels and nationalities, adapting style accordingly.
  • Ability to pass on relevant I.T. knowledge to others.
  • Ability to lead the development of I.T. solutions in Virtual Workplace
  • Ability to liaise with 3rd party suppliers and customers.
  • Solution design experience.

Must have a strong experience & understanding of the following technologies:

  • Citrix Xen Desktop 7.x plus legacy products
  • Citrix Cloud
  • Active Directory
  • Windows 11, Windows 10 & Windows Server 2012R2 > 2016 > 2019 > 2022

Deep technical knowledge and experience the following technologies required:

  • Broader Citrix product knowledge including Storefront & Netscaler
  • Citrix products that supplement XenApp and XenDesktop
  • Virtual Desktop Infrastructure environment incl ESX & Azure
  • Experience of management of key technology vendors at a senior level to ensure adequate support and provision of service
  • SCCM and Intune Distribution process and endpoint management
  • Ivanti AppSense management and integration
  • Powershell scripting in the Citrix environment as required
  • Expertise in Agile/Scrum is a plus
  • Some flexibility in working hours is required (occasional over-time or weekend/holiday work)
  • Able to follow change management procedures and internal guidelines.