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Customer Care Executive

Salary undisclosed

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Requirements:

  • Candidates should be from a manufacturing background.
  • Experience level- 2+ years
  • Bachelor's Degree

Key Responsibilities:

• Handle customer inquiries, orders, and requests related to product delivery and supply chain issues. • Coordinate with production, logistics, and sales teams to ensure timely and accurate order fulfillment. • Resolve customer complaints or issues promptly, ensuring customer satisfaction. • Maintain and update customer records and order status in the system. • Provide regular feedback and updates to management on customer care performance.

Requirements:

  • Candidates should be from a manufacturing background.
  • Experience level- 2+ years
  • Bachelor's Degree

Key Responsibilities:

• Handle customer inquiries, orders, and requests related to product delivery and supply chain issues. • Coordinate with production, logistics, and sales teams to ensure timely and accurate order fulfillment. • Resolve customer complaints or issues promptly, ensuring customer satisfaction. • Maintain and update customer records and order status in the system. • Provide regular feedback and updates to management on customer care performance.