Requirements:
- Candidates should be from a manufacturing background.
- Experience level- 2+ years
- Bachelor's Degree
Key Responsibilities:
• Handle customer inquiries, orders, and requests related to product delivery and supply chain issues. • Coordinate with production, logistics, and sales teams to ensure timely and accurate order fulfillment. • Resolve customer complaints or issues promptly, ensuring customer satisfaction. • Maintain and update customer records and order status in the system. • Provide regular feedback and updates to management on customer care performance.
Requirements:
- Candidates should be from a manufacturing background.
- Experience level- 2+ years
- Bachelor's Degree
Key Responsibilities:
• Handle customer inquiries, orders, and requests related to product delivery and supply chain issues. • Coordinate with production, logistics, and sales teams to ensure timely and accurate order fulfillment. • Resolve customer complaints or issues promptly, ensuring customer satisfaction. • Maintain and update customer records and order status in the system. • Provide regular feedback and updates to management on customer care performance.