Job Summary:The Clinic Assistant provides crucial support to the healthcare team by assisting with administrative and clinical tasks. This role involves working closely with patients, ensuring smooth operations in the clinic, and supporting clinical staff with patient care and treatment procedures.
Key Responsibilities:Patient Interaction:- Greet patients upon arrival, register their details, and provide information regarding clinic procedures.
- Assist patients with completing medical forms and ensure their information is accurately recorded.
- Provide assistance to patients during their visits, answering basic questions and providing support as necessary.
Administrative Support:- Schedule and confirm patient appointments, ensuring an efficient flow of patients in the clinic.
- Maintain accurate and updated patient records, ensuring confidentiality and compliance with regulations.
- Answer phone calls, respond to patient inquiries, and relay messages to medical staff.
Clinical Assistance:- Prepare patients for examinations by taking vital signs (e.g., temperature, blood pressure, pulse, weight).
- Sterilize and maintain medical instruments and equipment.
- Assist healthcare providers during medical procedures as needed.
- Ensure that patient treatment rooms are clean, stocked, and well-maintained.
Inventory Management:
Requirements:- Education:
- At least passed in SPM
- A certificate or diploma in a health-related field (e.g., medical assistant, dental assistant, pharmacy assistant) is preferred.
- Experience:
- Previous experience working in a clinic, dental clinic, pharmacy, or healthcare setting is an advantage.
- Skills:
- Strong communication skills and the ability to interact with patients and healthcare professionals.
- Ability to learn new processes quickly and efficiently.
- Ability to work in shifts, including evenings, weekends, and holidays if needed.
- Detail-oriented with strong organizational and time-management skills.
- Personal Qualities:
- A compassionate and caring attitude towards patients.
- Ability to maintain confidentiality and handle sensitive information with integrity.
- Proactive, responsible, and able to work independently as well as part of a team.
