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Support, Donor Care

Salary undisclosed

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Company Description

WWF-Malaysia is a national conservation trust affiliated with the WWF global network, running over 90 projects covering environmental protection and nature conservation in Malaysia. The organization focuses on promoting harmony between humans and nature through wildlife, marine, and forest conservation, scientific research, public awareness campaigns, and community engagement.

Role Description

This is a role for a Support, Donor Care position at WWF-Malaysia in Petaling Jaya, with the option for some remote work. The Donor Care will be responsible for providing technical and donor support, communicating with donors, troubleshooting any issues, and analyzing donation data on a daily basis.

Qualifications

  • Strong Analytical Skills and Technical Support expertise
  • Excellent Customer Support and Communication abilities
  • Troubleshooting proficiency
  • Previous experience in a similar role
  • Ability to work independently and collaboratively
  • Knowledge of environmental conservation or non-profit sector is a plus
  • Bachelor's degree in a related field

Company Description

WWF-Malaysia is a national conservation trust affiliated with the WWF global network, running over 90 projects covering environmental protection and nature conservation in Malaysia. The organization focuses on promoting harmony between humans and nature through wildlife, marine, and forest conservation, scientific research, public awareness campaigns, and community engagement.

Role Description

This is a role for a Support, Donor Care position at WWF-Malaysia in Petaling Jaya, with the option for some remote work. The Donor Care will be responsible for providing technical and donor support, communicating with donors, troubleshooting any issues, and analyzing donation data on a daily basis.

Qualifications

  • Strong Analytical Skills and Technical Support expertise
  • Excellent Customer Support and Communication abilities
  • Troubleshooting proficiency
  • Previous experience in a similar role
  • Ability to work independently and collaboratively
  • Knowledge of environmental conservation or non-profit sector is a plus
  • Bachelor's degree in a related field