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Floor Crew

RM 1,143 - RM 2,979 / month

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Job Overview:
The Floor Crew cum Cashier Member at Aida Cafe is responsible for delivering exceptional customer service, maintaining a clean and welcoming environment, and contributing to the overall efficiency of the restaurant's operations.

Key Responsibilities:

  • Customer Service:
  • Greet and welcome customers in a friendly and professional manner.
  • Assist customers with seating and provide menu recommendations.
  • Take and process customer orders accurately and efficiently.
  • Table Maintenance:
  • Set up tables with the necessary utensils, condiments, and menus.
  • Ensure tables are clean and properly arranged before and after customer use.
  • Monitor and address customer needs during their dining experience.
  • Order Coordination:
  • Communicate effectively with kitchen and bar staff to ensure timely and accurate order preparation.
  • Serve food and beverages to customers in a prompt and courteous manner.
  • Upselling and Promotion:
  • Promote special menu items, promotions, and upsell additional items to enhance the customer experience.
  • Provide information about the cafe's offerings and answer customer inquiries.
  • Payment Handling:
  • Process customer payments accurately and efficiently.
  • Handle cash transactions and provide change as needed.
  • Present bills and collect payments in a professional manner.
  • Cleanliness and Organization:
  • Maintain cleanliness in the dining area, including clearing tables, wiping surfaces, and ensuring a tidy appearance.
  • Assist in restocking supplies and maintaining an organized work environment.
  • Team Collaboration:
  • Work collaboratively with kitchen and bar staff to ensure smooth operations.
  • Communicate effectively with team members and management.

Job Type: Full-time
Contract length: 12 months

Pay: RM1,143.21 - RM2,979.16 per month

Schedule:

  • Monday to Friday

Education:

  • Malaysian Special Skills Certificate (Preferred)

Experience:

  • Restaurant: 1 year (Required)

Work Location: In person