Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

L1.5 Service Desk Analyst

Salary undisclosed
Checking job availability...
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Simplified

Responsibilities:

Providing support and advice on IT related issues to diverse, ensuring the best use of enterprise IT systems, and influencing changes to working practices when needed.

Monitor and respond appropriately to customer contacts via calls, emails, chats, events, and self-service within acceptable response times.

Identifying and appropriately responding to high priority incidents within the time limit agreed and follow the appropriate escalation steps to the correct resolver teams.

Technical support experience covering PC and laptop hardware, software installation, and configuration of computer and mobile operating systems. (Windows 11, 10 and Mac OS)

Good understanding of the ITIL framework, especially the incident management process.

Familiar with IT Security concepts, threats, and vulnerabilities, including access controls and identity management.

Proficiency in using and supporting standard corporate software, including Office365, Dropbox for Business or similar cloud storage applications, Antivirus, Service-Now and Active Directory.

Good people skills and customer service skills - both virtually and in-person.

Personal leadership and discipline

Location:

Applicants must be willing to work in Plaza Sentral, Kuala Lumpur.

willing to work in a 24/7 shift environment.

willing to support multiple accounts.

Education:

A bachelor’s degree or Professional Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

Industry certifications is an added advantage ITIL, Security, Network, Desktop and Cloud Computing et cetera.

Experiences:

At least one year of working experience in the related field is essential for this position, preferably in a technical Service Desk role or equivalent.

Responsibilities:

Providing support and advice on IT related issues to diverse, ensuring the best use of enterprise IT systems, and influencing changes to working practices when needed.

Monitor and respond appropriately to customer contacts via calls, emails, chats, events, and self-service within acceptable response times.

Identifying and appropriately responding to high priority incidents within the time limit agreed and follow the appropriate escalation steps to the correct resolver teams.

Technical support experience covering PC and laptop hardware, software installation, and configuration of computer and mobile operating systems. (Windows 11, 10 and Mac OS)

Good understanding of the ITIL framework, especially the incident management process.

Familiar with IT Security concepts, threats, and vulnerabilities, including access controls and identity management.

Proficiency in using and supporting standard corporate software, including Office365, Dropbox for Business or similar cloud storage applications, Antivirus, Service-Now and Active Directory.

Good people skills and customer service skills - both virtually and in-person.

Personal leadership and discipline

Location:

Applicants must be willing to work in Plaza Sentral, Kuala Lumpur.

willing to work in a 24/7 shift environment.

willing to support multiple accounts.

Education:

A bachelor’s degree or Professional Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

Industry certifications is an added advantage ITIL, Security, Network, Desktop and Cloud Computing et cetera.

Experiences:

At least one year of working experience in the related field is essential for this position, preferably in a technical Service Desk role or equivalent.