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International Student Advisor (Mandarin-Speaking)

RM 2,500 - RM 3,500 / month

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Job Summary

Are you passionate about helping others and making a difference? Join ELS Language Centres, Malaysia, as an International Student Advisor, where you’ll play a pivotal role in shaping the educational journey of students from around the globe. In this dynamic and fulfilling role, you’ll be part of a supportive team dedicated to enriching the student experience, both inside and outside the classroom.

Why Join Us?

  • Impact Lives Daily: Be at the forefront of helping international students adapt, thrive, and achieve their goals.
  • Professional Growth: We invest in your development through ongoing training, workshops, and opportunities to advance within the organisation.
  • Cultural Diversity: Work in a multicultural environment that values diversity and encourages the exchange of ideas and experiences.
  • Supportive Environment: Be part of a close-knit team where your contributions are valued, and collaboration is key.

Job Duties

The International Student Advisor is responsible for performing the following specific duties:

Student Welfare

  • Assisting students with their basic needs e.g. opening a bank account, transport, accommodation, social activities, registering with their embassies and associations, etc.
  • Assisting the Academic Director and Centre Director in organising student orientation and graduation.
  • Planning, promoting and conducting student activities and maintaining the student activities budget.
  • Updating and maintaining students’ notice boards with up-to-date and relevant information e.g. university counselling notices, the latest happenings in town, useful information related to language learning, etc.
  • Arranging to pick up students from the airport when necessary.
  • Liaising with landlords for student accommodation arrangements.
  • Counselling/ Advising and assisting students with immigration matters (visa applications/ renewals/ cancellations/ shortening/ special pass etc.).
  • Maintaining up-to-date information on student visa regulations/ policies (transfers, withdrawals etc).
  • Assisting students in filing claims for medical insurance, keeping accurate records and communicating with the insurance company.
  • Maintaining information and serving as a referral source for students on various topics, including but not limited to: banks, post offices, transportation, travel agencies, recreational facilities, social services, campus resources, and international student organisations.

University Placement Counseling and Services

  • Counselling and assisting qualified students with university/college selection and admission by providing up-to-date and accurate information.
  • Communicating with representatives or personnel from universities and colleges in the recruitment process.
  • Organising at least one seminar per session on education through internal presentations or invited guests.
  • Keeping accurate records of students’ application status.
  • Establishing contacts with universities and colleges to gain recognition of ELS’ CIEP qualification (levels 106 to 109).

Marketing

  • Answering enquiries (phone, email & walk-in).
  • Attending education & school fairs.

Administrative

  • Preparing and maintaining files for new, current and past students – to include ALL required documentation.
  • Keeping accurate student visa reports.

Other Duties

  • Assisting current students in general enquiries.
  • Assisting in placement tests.
  • Performing any other duties as and when assigned.

Job Requirements

  • Education: Diploma/ Degree in Business or related fields.
  • Experience: At least 1 to 2 years of work experience.
  • Languages: Proficient in Mandarin and English (spoken and written) as the role involves daily interaction with Mandarin-speaking clients in an English-speaking work environment.

Personal Characteristics

  • Displays self-assurance, composure and a dignified demeanour.
  • Possesses self-sufficiency and inner drive.
  • Maintains stability, adaptability and organisation.
  • Demonstrates problem-solving skills and cultural sensitivity.

Benefits

Competitive Salary: We offer a salary package that recognises your skills and experience.

Health Insurance: Comprehensive medical coverage to ensure your well-being.

Career Advancement: Clear pathways for growth within ELS, with opportunities for promotion and professional development.

Cultural Immersion: Engage with students from around the world, gaining a deeper understanding of different cultures.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person