International Student Advisor (Mandarin-Speaking)
- Internship, onsite
- ELS Malaysia
- Damansara Jaya, Malaysia
Job Summary
Are you passionate about helping others and making a difference? Join ELS Language Centres, Malaysia, as an International Student Advisor, where you’ll play a pivotal role in shaping the educational journey of students from around the globe. In this dynamic and fulfilling role, you’ll be part of a supportive team dedicated to enriching the student experience, both inside and outside the classroom.
Why Join Us?
- Impact Lives Daily: Be at the forefront of helping international students adapt, thrive, and achieve their goals.
- Professional Growth: We invest in your development through ongoing training, workshops, and opportunities to advance within the organisation.
- Cultural Diversity: Work in a multicultural environment that values diversity and encourages the exchange of ideas and experiences.
- Supportive Environment: Be part of a close-knit team where your contributions are valued, and collaboration is key.
Job Duties
The International Student Advisor is responsible for performing the following specific duties:
Student Welfare
- Assisting students with their basic needs e.g. opening a bank account, transport, accommodation, social activities, registering with their embassies and associations, etc.
- Assisting the Academic Director and Centre Director in organising student orientation and graduation.
- Planning, promoting and conducting student activities and maintaining the student activities budget.
- Updating and maintaining students’ notice boards with up-to-date and relevant information e.g. university counselling notices, the latest happenings in town, useful information related to language learning, etc.
- Arranging to pick up students from the airport when necessary.
- Liaising with landlords for student accommodation arrangements.
- Counselling/ Advising and assisting students with immigration matters (visa applications/ renewals/ cancellations/ shortening/ special pass etc.).
- Maintaining up-to-date information on student visa regulations/ policies (transfers, withdrawals etc).
- Assisting students in filing claims for medical insurance, keeping accurate records and communicating with the insurance company.
- Maintaining information and serving as a referral source for students on various topics, including but not limited to: banks, post offices, transportation, travel agencies, recreational facilities, social services, campus resources, and international student organisations.
University Placement Counseling and Services
- Counselling and assisting qualified students with university/college selection and admission by providing up-to-date and accurate information.
- Communicating with representatives or personnel from universities and colleges in the recruitment process.
- Organising at least one seminar per session on education through internal presentations or invited guests.
- Keeping accurate records of students’ application status.
- Establishing contacts with universities and colleges to gain recognition of ELS’ CIEP qualification (levels 106 to 109).
Marketing
- Answering enquiries (phone, email & walk-in).
- Attending education & school fairs.
Administrative
- Preparing and maintaining files for new, current and past students – to include ALL required documentation.
- Keeping accurate student visa reports.
Other Duties
- Assisting current students in general enquiries.
- Assisting in placement tests.
- Performing any other duties as and when assigned.
Job Requirements
- Education: Diploma/ Degree in Business or related fields.
- Experience: At least 1 to 2 years of work experience.
- Languages: Proficient in Mandarin and English (spoken and written) as the role involves daily interaction with Mandarin-speaking clients in an English-speaking work environment.
Personal Characteristics
- Displays self-assurance, composure and a dignified demeanour.
- Possesses self-sufficiency and inner drive.
- Maintains stability, adaptability and organisation.
- Demonstrates problem-solving skills and cultural sensitivity.
Benefits
Competitive Salary: We offer a salary package that recognises your skills and experience.
Health Insurance: Comprehensive medical coverage to ensure your well-being.
Career Advancement: Clear pathways for growth within ELS, with opportunities for promotion and professional development.
Cultural Immersion: Engage with students from around the world, gaining a deeper understanding of different cultures.
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person