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Customer Service Representative

Salary undisclosed

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Hi ,

Hope you are doing well!!

Greeting from Net2Source!

I am Ms. Riya from “Net2source Company”. I would like to connect you for a job opportunity for Malaysia location. Please send your updated resume with your acknowledgement.

Workplace Location: Penang

Position: Customer service

Required Language: Mandarin/ Cantonese and English

Operational Hours- 5 days working, Rotational Shifts

Freshers can also apply

Job Description

Work experience:

• Minimum of 6 months’ work experience in customer support in any industry.

• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field

• Call center experience is not a ‘must’ but would be a distinct advantage.

Required Interpersonal Skills:

• Customer Service orientation

• Customer Results/Solutions focused

• Customer Expectations Management

• Active Listening Skills

• Ability to handle queries and objections in a professional manner

• Passionate about communication and interacting with people is key to success in this role

• Able to receive continuous feedback and work in a fast-paced working environment

• Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement

Hi ,

Hope you are doing well!!

Greeting from Net2Source!

I am Ms. Riya from “Net2source Company”. I would like to connect you for a job opportunity for Malaysia location. Please send your updated resume with your acknowledgement.

Workplace Location: Penang

Position: Customer service

Required Language: Mandarin/ Cantonese and English

Operational Hours- 5 days working, Rotational Shifts

Freshers can also apply

Job Description

Work experience:

• Minimum of 6 months’ work experience in customer support in any industry.

• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field

• Call center experience is not a ‘must’ but would be a distinct advantage.

Required Interpersonal Skills:

• Customer Service orientation

• Customer Results/Solutions focused

• Customer Expectations Management

• Active Listening Skills

• Ability to handle queries and objections in a professional manner

• Passionate about communication and interacting with people is key to success in this role

• Able to receive continuous feedback and work in a fast-paced working environment

• Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement