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Digital Marketing Officer (FB, Tiktok, Instagram, Whatsapp)
VACANCY AT KLINIK FAMILI, SETIA TROPIKA
POSITION:
Digital Marketing Officer & Content Creator
Requirements:
- Minimum requirement SPM/Diploma/Degree in any field
- Diploma/Degree in Marketing/Communication or any related will be advantageous
- Excellent communication skills in major languages (English and BM)
- Confident and healthy body image
- Professional, friendly and courteous personality
- Possess own transport
- Have positive & supportive attitude
- Good team player
- Proficient in Microsoft office (Excel, Word, PowerPoint), Canva, Capcut or any video editing software and basic computer function
- Familiar with online marketing tools: Google Ads, Meta Ads, TikTok Ads will be an advantage.
- Working hours: Able to work during public holidays / weekend
Job Description:
- Social Media Management:Create, schedule, and publish engaging content across various social media platforms (e.g., Facebook, Instagram, Tik Tok, Google, Whatsapp).
- Content Creation: Develop and curate high-quality content, including graphics, videos, and written posts, that align with our brand voice and marketing goals.
- Community Engagement:Monitor and respond to comments, messages, and reviews on social media in a timely and professional manner.
- Customer Service: Address customer inquiries and complaints via social media, email, and phone, ensuring a positive customer experience.
- Analytics and Reporting: Track and analyze social media metrics to evaluate the effectiveness of campaigns and provide insights for continuous improvement.
- Collaboration: Work closely with the project team on new projects
- Market Research: Stay updated on industry trends, competitor activities, and emerging social media platforms to keep our strategies relevant and effective.
Benefits:
- Good future career advancement
- EPF, SOCSO, EIS will be provided
- Medical benefits
- Transportation/Travelling allowance (if any)
- Annual Bonus
- Maternity / Paternity leave
- Uniform + Shoes
- Annual salary increment
- Annual Leave
- Staff activities (family day, Iftar feast)
- SALES BONUS
- MONTHLY PROFIT SHARING
SCHEDULE:
- Flexible shift
- morning ( 8.00 am - 5.00 pm)
- complete 48 hours of working hours per week
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Content development: 1 year (Required)
Expected Start Date: 04/01/2025