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Responsibilities :
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
- Maintaining computer and related records
- Computer auditing
Requirements :
- Knowledge of computer hardware, software, and networks.
- Ability to determine IT needs
Job Type: Full-time
Pay: RM2,300.00 - RM3,500.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Experience:
- computer hardware, software & networks.: 1 year (Preferred)
Willingness to travel:
- 50% (Preferred)