Job Description
If you thrive in a fast-paced environment, love interacting with people, and have a passion for creating a welcoming and engaging space, this role is for you
.
We’re looking for someone with a great personality, excellent communication skills, and a positive attitude—someone who enjoys problem-solving, is proactive and takes ownership of their work. If you have an entrepreneurial mindset and love working in a team-driven environment, we’d love to hear from yo
u!
As the first point of contact at WORQ, you’ll be the face of our community—greeting members and guests, assisting with inquiries, and ensuring smooth front desk and facility operations. You’ll also play a key role in building management, event coordination, and fostering a vibrant coworking cultu
re.
i. Front-desk management and facility managem
- ent:Meet and greet potential and existing members when they walk into our space and assist them with any quer
- ies.Assisting the Outlet Manager/Assistant Outlet Manager with inquiries (telephone & emai
- ls).Ensure all visiting guests are in accordance with WORQ’S guest policy by ensuring that every guest is properly signed-in via iPad registrat
- ion.Receive and notify members on documents/packages and distribute them accordin
- gly.Monitor office supplies and place orders when necess
- ary.To cover the front desk counter during WORQ operation hours and as needed at the Company's discret
- ion.Learn the names of members and guests to foster the sense of community WORQ is known for with the goal of establishing relationsh
- ips.Anticipate member and guest needs before they arise using relevant information gathered about members to enhance and personalize their experie
- nce.Keep the front desk organized and cl
- ean.Answer any inquiries from members and guests related to the policies and procedures, way-finding, community etiquette,
etc.
ii. Building Management and Opera
- tion:Ensure that our event space is all prepped and assist with event logis
- tics.Ensure all building-specific forms are up to
date.
iii. Community Engagement and E
- vents:Register new members , guests and maintain the database of existing me
- mbers.Be the Ambassador to tour our guests around our space-promoting a fun yet innovative space in Mal
aysia.
iv. Ad hoc tasks as and when assigned by s
uperior
Qualif
- icationsExcellent command of spoken and written
- EnglishExcellent customer
- serviceBasic computer skills (Googl
- e Suite)Enthusiastic about learning and working i
- n a teamBubbly personality and love interacting wit
Job Description
If you thrive in a fast-paced environment, love interacting with people, and have a passion for creating a welcoming and engaging space, this role is for you
.
We’re looking for someone with a great personality, excellent communication skills, and a positive attitude—someone who enjoys problem-solving, is proactive and takes ownership of their work. If you have an entrepreneurial mindset and love working in a team-driven environment, we’d love to hear from yo
u!
As the first point of contact at WORQ, you’ll be the face of our community—greeting members and guests, assisting with inquiries, and ensuring smooth front desk and facility operations. You’ll also play a key role in building management, event coordination, and fostering a vibrant coworking cultu
re.
i. Front-desk management and facility managem
- ent:Meet and greet potential and existing members when they walk into our space and assist them with any quer
- ies.Assisting the Outlet Manager/Assistant Outlet Manager with inquiries (telephone & emai
- ls).Ensure all visiting guests are in accordance with WORQ’S guest policy by ensuring that every guest is properly signed-in via iPad registrat
- ion.Receive and notify members on documents/packages and distribute them accordin
- gly.Monitor office supplies and place orders when necess
- ary.To cover the front desk counter during WORQ operation hours and as needed at the Company's discret
- ion.Learn the names of members and guests to foster the sense of community WORQ is known for with the goal of establishing relationsh
- ips.Anticipate member and guest needs before they arise using relevant information gathered about members to enhance and personalize their experie
- nce.Keep the front desk organized and cl
- ean.Answer any inquiries from members and guests related to the policies and procedures, way-finding, community etiquette,
etc.
ii. Building Management and Opera
- tion:Ensure that our event space is all prepped and assist with event logis
- tics.Ensure all building-specific forms are up to
date.
iii. Community Engagement and E
- vents:Register new members , guests and maintain the database of existing me
- mbers.Be the Ambassador to tour our guests around our space-promoting a fun yet innovative space in Mal
aysia.
iv. Ad hoc tasks as and when assigned by s
uperior
Qualif
- icationsExcellent command of spoken and written
- EnglishExcellent customer
- serviceBasic computer skills (Googl
- e Suite)Enthusiastic about learning and working i
- n a teamBubbly personality and love interacting wit