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Client Service Lead _ Hospitality Background ( Marsh Mclennan, Pavilion Damansara )
RM 4,800 - RM 5,000 / month
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- Local office oversight and support to facility manager, real estate service. May involve in creation, documentation, follow-up tracking of materials and /or other requirements necessary for the oversight and maintenance of real estate and facility services operation areas within supermarket, region, or geography
- Establishes sustains a productive relationship with key client contacts.
- Ensures that the account is managed effectively and within agreed budgetary guidelines
- Establishes efficient procedures for maintaining employee records and processes information promptly
- Inducts the staffs effectively to the site
- Disseminates in appropriate manner relative information to employees, suppliers and client contracts
Scope delivery comprises coordination and execution of full client floor services in respect to:
- Function and special event catering
- Client floor management including reception, wait staff and catering operations
- Morning reception coverage
- Configuration and operation EMS (Event Management System), systems and processes
- Liaison with meeting organizers/hosts on internal and client functions
- 18 years and above
- Looking for someone with supervisory and hospitality background
- Facility management experience is an added advantage
- Performance bonus
- EPF, EIS, SOCSO
- Overtime pays
- Medical coverage
- Training will be provided
- Career progression
- Annual/maternity/paternity leave etc