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Client Service Lead _ Hospitality Background ( Marsh Mclennan, Pavilion Damansara )

RM 4,800 - RM 5,000 / month

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  • Local office oversight and support to facility manager, real estate service. May involve in creation, documentation, follow-up tracking of materials and /or other requirements necessary for the oversight and maintenance of real estate and facility services operation areas within supermarket, region, or geography
  • Establishes sustains a productive relationship with key client contacts.
  • Ensures that the account is managed effectively and within agreed budgetary guidelines
  • Establishes efficient procedures for maintaining employee records and processes information promptly
  • Inducts the staffs effectively to the site
  • Disseminates in appropriate manner relative information to employees, suppliers and client contracts

    Scope delivery comprises coordination and execution of full client floor services in respect to:

    • Function and special event catering
    • Client floor management including reception, wait staff and catering operations
    • Morning reception coverage
    • Configuration and operation EMS (Event Management System), systems and processes
    • Liaison with meeting organizers/hosts on internal and client functions

  • 18 years and above
  • Looking for someone with supervisory and hospitality background
  • Facility management experience is an added advantage
  • Performance bonus
  • EPF, EIS, SOCSO
  • Overtime pays
  • Medical coverage
  • Training will be provided
  • Career progression
  • Annual/maternity/paternity leave etc