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Customer Success Specialist
RM 3,500 - RM 4,000 / month
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- Handles customer enquiries (walked-in, phone, emails).
- Takes initiative to learn and explore new knowledge and skills to complete the tasks assigned.
- To ensure any concerns or related problems are handled in a timely manner and in accordance with the performance standards by telephone, electronically or in person.
- Assist in ad-hoc documentation, duties, reports and projects.
- Perform any other related tasks as assigned by the superior.
- Achieve at least Diploma certificate
- Candidates proficient in marketing (emails and social media) will have an added advantage.
- Good command of English and Mandarin in both written and spoken
- Fresh graduate is welcome to apply.
- Able to work in a fast-paced environment & multitasking.
- Able to work independently with minimal supervision.
- EPF/SOCSO
- Medical claim
- 5 working days per week
- 14 days of Annual Leave
- Exciting perks