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E-Commerce Sales Representative

Salary undisclosed

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Job Responsibility

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

Job Requirements

• Fresh Graduate are welcome to apply

• Candidates must possess at least Diploma

• Good in Mandarin (Speaking, Reading ,Writing)

• Familiar with Social Media (FB, Instagram, etc)

• Have a sense of teamwork

• Need prepare own handphone and laptop

Job Benefits

• Basic + Commission + Bonus = Up to RM8,000

• Group Bonus & Salary Increment & Performance Bonus

• Good working environment

• Vibrant, friendly team spirit

• Staff Appreciation & Rewards

• Unlimited Supply Pantry Food

• Sick Leave and Maternity Leave

• More than 12 annual leave days within a year

• Employee Discount on company products/services

• Professional Career Development (training programs, workshop, conferences to enhance skills)

• Company Activities (team building, outings, social gatherings)

• EPF/SOCSO