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Shuttle Service

RM 2,000 - RM 2,499 / month

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1.Customer, cars & spareparts Transportations a.Safely drive the shuttle along a specified route, ensuring timely and efficient service to all passengers. b.Maintaining the vehicle to ensure it’s safe and driving the shuttle to the designated spots. c.Ensure to collect/sent requested parts from designated supplier on time without any problem 2. Customer Service a.Greet passengers, assist with luggage, answer questions, and maintain a professional and courteous demeanor. b.Communicate professionally and providing updates when necessary. c.Achieve a customer satisfaction rating of 4.5 out of 5 or higher. d.Customer feedback surveys, ratings on shuttle services, direct passenger feedback. 3. Shuttle service Operations a.Maintain accurate records of trips, fuel usage, and any relevant service documentation. b.Respond appropriately to emergencies, such as vehicle breakdowns or accidents. c.Report any accidents, vehicle malfunctions, or incidents to the supervisor immediately. d.Stay informed about shuttle routes, schedule changes, and traffic patterns to ensure efficient travel. e.Ensure the vehicle is clean, fueled, and in good working condition at all times. Perform basic vehicle inspections daily. 4. Compliance & Safety a.Adhere strictly to safety protocols and industry regulations, ensuring a secure working environment for the team. b.Collaborate to implement 5S practices, including thorough cleaning and regular workshop inspections. c.Responsibly dispose of waste and organize tools systematically for optimal efficiency. d.Foster a culture of cleanliness and organization among team members, utilizing visual cues for designated storage areas. 5. Record Keeping a.Maintain accurate and detailed records ofrepairs, services, and customer interactions for reference and reporting purposes.