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Travel Consultant Mandarin Speaker (Setia Alam)
RM 2,500 - RM 2,999 / month
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• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. • Diagnose the clients' specifications and wishes and suggest suitable travel packages or services. • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc). • Collect deposits and balances. • Use promotional techniques and prepare promotional materials to sell itinerary tour packages. • Manage unforeseen problems and complaints and determine eligibility for money returns. • Attend conferences to maintain familiarity with tourism trends. • Create and update electronic records of clients. • Maintain relationships with key persons. • Reach the revenue and profit targets.