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Sales Engineer, Industrial Control Systems / IR4.0 Solutions
RM 6,000 - RM 7,999 / month
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Key Responsibilities: • Promote and sell the company’s advanced Industrial Control Systems (ICS) and Operational Technology (OT) solutions, designed to elevate production environments to Industry 4.0 (IR4.0) standards. • Identify and engage with prospective clients in manufacturing and production industries, presenting the benefits of IR4.0 technologies for operational efficiency. • Deliver tailored presentations and demonstrations on proprietary solutions. • Work closely with clients to understand their unique production challenges, providing insights into how the company’s IR4.0 solutions can address their needs. • Collaborate with engineering teams to design custom solutions when required, ensuring alignment with client requirements and technical feasibility. • Provide post-sales support, troubleshooting and optimizing solutions to enhance customer satisfaction and long-term value. • Conduct ongoing research into industry trends, competitor offerings, and emerging technologies in Industrial Control Systems and IR4.0 solutions. • Provide feedback and recommendations to the product development and marketing teams to enhance the company’s offerings and market positioning. • Build and maintain strong, long-term relationships with key decision-makers at client companies, acting as a trusted advisor for their ICS and OT needs. • Regularly follow up with existing clients to ensure solution effectiveness, gather feedback, and identify opportunities for further upgrades or additional solutions. • Educate clients on the benefits of IR4.0 transformations. • Conduct training sessions for clients and internal teams to maximize the adoption and effective use of company solutions. • Track and document sales activities, customer interactions, and progress in the CRM system. • Prepare regular reports on sales forecasts, project status, and market trends for management review. Qualifications & Experience: • Bachelor’s degree in Engineering, Automation, Information Technology, or a related field. • Minimum of 1 year of experience in sales or technical roles in ICS, OT, or related industries, with a strong focus on IR4.0 technologies and automation solutions. • Proven experience working with Industrial Control Systems or Operational Technology in a production or manufacturing setting is essential. • In-depth knowledge of IR4.0 concepts, data analytics, asset management, production planning, and cybersecurity in manufacturing environments. • Strong presentation and negotiation skills, with the ability to communicate complex technical concepts effectively to both technical and non-technical audiences. • Excellent project management skills, with the ability to coordinate and support technical projects from initiation to completion.