
RPA Production Support Engineer
Salary undisclosed
Checking job availability...
Original
Simplified
Key Responsibilities: Provide L1 and L2 support for existing RPA processes (Blue Prism, UiPath, Automation Anywhere, or Power Automate). Monitor bot performance, troubleshoot failures, and ensure process continuity. Collaborate with development teams to escalate and resolve complex issues. Perform root cause analysis and implement corrective actions for recurring incidents. Maintain and update process documentation, logs, and reports. Work in rotational shifts, including weekends, to provide 24/7 process support.