Customer Service

Responsibilities: Providing prompt and courteous assistance to customers via phone, email, and chat channels Resolving customer inquiries and complaints in a professional and efficient manner Accurately documenting customer interactions and following up on pending issues Identifying opportunities to enhance the customer experience and suggest improvements Collaborating with cross-functional teams to ensure seamless service delivery Adhering to company policies and procedures to maintain high standards of service Requirements: Experience in a customer service or call centre role, preferably within the telecommunications industry Strong communication and interpersonal skills, with the ability to effectively engage with customers Excellent problem-solving and decision-making skills to handle complex customer inquiries A customer-centric mindset and a genuine desire to deliver exceptional service. Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume. Email Address: [email protected] EA License No.: 13C6305 Reg No: R1770654 For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.