Sales Executive
We are seeking a dynamics Sales Executive with expertise in Travel Agency.
Duties and Responsibilities
Business development
Identify and prospect new business opportunities, including corporate accounts, group bookings, and event inquiries, through cold calling, networking, and research to expand the hotel’s client base and revenue streams.
Client relationship management
Build and maintain strong relationships with existing clients, corporate accounts, travel agencies, event planners, and industry partners, serving as the main point of contact and addressing client needs and inquiries effectively.
Sales presentations
Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients, highlighting the hotel’s unique selling points, facilities, and services to secure new business and drive revenue growth.
Negotiation and contracting
Negotiate contracts, rates, and terms with clients, ensuring mutually beneficial agreements that meet both the client’s needs and the hotel’s revenue objectives, and finalize bookings in accordance with hotel policies and procedures.
Market analysis
Conduct market research and analysis to identify trends, competitive positioning, and opportunities for growth in target market segments, and provide insights and recommendations to inform sales and marketing strategies.
Event planning and coordination
Collaborate with the events team and clients to plan, coordinate, and execute events, meetings, and conferences held at the hotel, ensuring seamless execution, exceptional service, and guest satisfaction.
Revenue forecasting
Forecast and track sales performance, revenue projections, and booking trends, providing regular reports and updates to senior management to inform decision-making and strategic planning.
Sales collateral and marketing support
Assist in the development of sales collateral, promotional materials, and marketing campaigns to support sales efforts and enhance the hotel’s visibility and brand awareness in the market.
Customer service
Provide excellent customer service and support to clients throughout the sales process, from initial inquiry to post-event follow-up, ensuring a positive experience and building long-term relationships with clients.
Team collaboration
Collaborate with other hotel departments, including revenue management, operations, and marketing, to align sales efforts with overall hotel objectives, share information, and coordinate activities to maximize revenue opportunities.
Job Type: Permanent
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
Schedule:
- Day shift
- Monday to Friday