Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Analyst

  • Full Time, onsite
  • Beyondsoft International (Singapore)
  • Petaling Jaya, Malaysia
RM 4,500 - RM 6,000 / month
Checking job availability...
Original
Simplified
  • User Support: Provide courteous and timely technical support to end-users via phone, email, or chat, assisting with IT-related issues, questions, and service requests.
  • Issue Resolution: Troubleshoot hardware and software problems, identify root causes, and work towards effective solutions. Escalate complex issues to higher-level support as needed.
  • Ticket Management: Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate tracking and resolution of incidents.
  • Customer Service: Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
  • Knowledge Base: Contribute to the development and maintenance of a knowledge base with frequently asked questions and standard solutions to assist users in resolving common issues.
  • Documentation: Document issue resolutions, troubleshooting steps, and best practices for future reference and knowledge sharing.
  • Remote Support: Provide remote desktop assistance when required, guiding users through problem-solving steps and remote troubleshooting tools.
  • Hardware and Software Setup: Assist with the setup, installation, and configuration of computer hardware, software applications, and peripherals.
  • Password Reset: Assist users with password resets and account unlocks in accordance with security policies.
  • Security Awareness: Promote and adhere to security policies, recognizing and reporting potential security incidents.
  • Team Collaboration: Collaborate with other IT teams and specialists to escalate and resolve complex issues.
  • Continuous Learning: Stay up-to-date with technology trends, new software, and hardware to improve support capabilities.
  • Application Support: Ability to identify and isolate issues, as well as gather information.
  • Account Provisioning Skills: Must have experience with the Onboarding/Offboarding process using Active Directory (AD).
  • Microsoft Applications: Proficiency in AD, Intune, MFA (Multi-Factor Authentication), and email tracing.

**This position is a 9 hour shift basis role, from Monday - Friday. Occasionally, you may be required to support on a 24/7 rotation.

Job Type: Full-time

Pay: RM4,500.00 - RM6,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Will you be able to accept the shift hours as mentioned?
  • What is your expected salary and notice period?

Experience:

  • Active Directory: 1 year (Required)

Language:

  • Mandarin (Preferred)

Work Location: In person