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Cashier

RM 1,600 - RM 2,800 / month

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Reports to: Restaurant Manager / Shift Supervisor

Job Overview:

A Restaurant Cashier is responsible for greeting guests, taking orders, processing payments, and providing excellent customer service. They ensure the accurate handling of transactions and maintain a clean and organized cash register area.

Key Responsibilities:

  • Customer Service:
  • Greet customers warmly and assist with their inquiries.
  • Take customer orders accurately and input them into the system.
  • Provide menu information and suggest specials or promotions.
  • Address customer concerns or issues politely and efficiently.
  • Cash Handling:
  • Process customer payments via cash, credit/debit cards, or mobile payment methods.
  • Issue receipts, change, and process refunds or exchanges if needed.
  • Ensure accurate cash drawer management and balance at the end of the shift.
  • Order Management:
  • Confirm orders with customers and communicate any special requests or modifications.
  • Relay orders to the kitchen or bar staff efficiently.
  • Ensure food and drinks are prepared correctly before handing them over to customers.
  • Point of Sale (POS) System:
  • Operate the POS system to accurately record transactions and process payments.
  • Keep track of sales and refunds for accurate reporting.
  • Cleanliness and Organization:
  • Maintain a clean, organized work area, including the cashier station and surrounding areas.
  • Ensure all supplies (receipts, change, etc.) are stocked and ready.
  • Team Collaboration:
  • Work closely with kitchen staff, and managers to ensure smooth operations.
  • Assist with any other tasks as requested by the restaurant manager or supervisor.

Skills and Qualifications:

  • Previous experience in a cashier or customer service role is preferred.
  • Strong communication skills and a friendly attitude.
  • Basic math skills and the ability to handle cash accurately.
  • Ability to work in a fast-paced environment.
  • Knowledge of POS systems and cash register operation.

Job Types: Full-time, Permanent

Pay: RM1,600.00 - RM2,800.00 per month