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Retail Executive - Perdagangan Danga
RM 3,049 - RM 4,954 / month
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Key Responsibilities:
- Oversee daily retail operations and ensure adherence to company policies and procedures.
- Provide excellent customer service by addressing inquiries, concerns, and resolving issues.
- Assist in inventory management, ensuring stock levels are maintained and orders are processed efficiently.
- Collaborate with team members to achieve sales targets and improve performance.
- Promote products and services effectively, maximizing cross-selling and upselling opportunities.
- Monitor and maintain the appearance of the retail store, ensuring it is clean, organized, and visually appealing.
- Conduct regular audits to ensure accurate pricing, stock levels, and product displays.
- Assist in training new staff members on store operations and customer service best practices.
- Handle transactions, process payments, and maintain accurate sales records.
- Analyze retail data and generate reports to improve sales strategies and customer experience.
- Stay updated with industry trends, customer preferences, and competitor activity.
Required Skills & Qualifications:
- Proven experience in retail or customer service roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a proactive attitude.
- Ability to work independently and as part of a team.
- High level of attention to detail and organizational skills.
- Knowledge of retail management software and point-of-sale (POS) systems is a plus.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Job Type: Full-time
Pay: RM3,049.41 - RM4,954.47 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Experience:
- retail management software and point-of-sale (POS): 1 year (Preferred)
Language:
- Mandarin (Required)
- English (Preferred)
Work Location: In person