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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Insight & Research Analyst

RM 3,800 - RM 4,200 / month
Checking job availability...
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Ecosystem Optimization:

Analyse and evaluate our current customer experience ecosystem, identifying areas for improvement. (All verticals)

Develop strategies to optimize the customer journey across multiple channels, including online platforms, social media, and physical touchpoints.

Collaborate with cross-functional teams to implement ecosystem enhancements and streamline processes.

Project Management:

Lead customer experience projects from inception to completion and to develop project plans, schedules, and budgets, and monitor progress against milestones.

Track and analyse data in a timely manner to ensure that the outputs of projects/initiatives are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.

Data Analysis and Insights:

Gather and analyze customer data from various sources, including surveys, focus groups, social media, and transactional data.

Use statistical and analytical tools to interpret data and generate insights.

Translate data and research findings into actionable insights and recommendations for various departments.

Utilize customer data and feedback to identify trends, opportunities, and pain points in the customer journey. Resolve problems through data analysis, provide efficient reporting and effective communication

Apply your business acumen and analytical skills to diagnose external market dynamics and provide relevant insights. Provide well-founded recommendations to support key business decisions and drive outcomes.

Develop customer and consumer insights that are actionable

Market Research & Trend Analysis:

Conduct primary and secondary market research to understand market trends, competitive landscape, and customer needs.

Design and implement research methodologies, including surveys, interviews, and observational studies.

Monitor and analyze industry trends, consumer behavior, and market dynamics.

Identify emerging trends and provide strategic recommendations to capitalize on new opportunities.

Continuously improve research processes and techniques to enhance the quality and impact of insights

Job Types: Full-time, Permanent

Pay: RM3,800.00 - RM4,200.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Day shift

Experience:

  • Research Agency: 2 years (Preferred)
  • Data: 2 years (Preferred)
  • Project management: 2 years (Preferred)