Supervisor/Dept Head (Grocery Department)

• Perform proper stock management by maintaining a fully stocked store and store condition by following visual merchandising standards. • Set goals for performance and deadlines in ways that following with company’s plans and communicate them to staff. • Perform proper greetings and attend customers’ needs by recommending items that match their needs. • Perform further services to customer at Fresh Market (Meat & Seafood Department) by cutting fish, poultry and meat. • Receive customer complaints and resolve problems. • Keep up to date with product information, features and benefits. • Responsible to follow up with Department Superiors on orders in regular basis. • Close working relationship with Receiving Department and involved in receiving goods by checking freshness, quality of product and expiry dates (all Fresh Market Departments). • Perform stock count on weekly, monthly and yearly basis. • Monitor employee productivity and provide constructive feedback with proper coaching. • To train new staff on work flow following company’s standards. • Pass on information from upper management to staff and vice versa. • Responsible to abide safety operation rules & regulation in store. • Perform housekeeping, ensure cleanliness and health & safety measurement in storeroom and selling floor. • Any other jobs which is relevant to storeroom and selling floor management.