Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Care Consultant

RM 2,000 - RM 3,000 / month
Checking job availability...
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Job Title: Customer Care Consultant (Call Centre)

Job Overview:

We are seeking a passionate and customer-focused Customer Care Consultant to join our call centre team. As a key representative of our company, you will handle customer inquiries, provide assistance, resolve issues, and ensure a positive customer experience. The ideal candidate will possess excellent communication skills, a problem-solving attitude, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities:

  • Customer Support:
  • Provide high-quality customer service over the phone, addressing inquiries, complaints, or requests related to products or services.
  • Problem Resolution:

Handle and resolve customer complaints, issues, and queries in a timely and professional manner, ensuring customer satisfaction.

  • Product Knowledge:

Qualifications & Skills:

  • Call Handling:
  • Customer Relationship Management:
  • Order Processing and Follow-ups:
  • Sales Support:
  • Data Entry & Reporting:
  • Quality Assurance:
  • Team Collaboration:
  • SPM/ Diploma or (Bachelor’s degree is a plus).
  • Proven experience in a call center, customer service, or similar role is preferred.
  • Strong communication skills with a clear and pleasant phone manner.
  • Ability to actively listen and effectively address customer needs.
  • Strong problem-solving skills and ability to handle difficult situations with professionalism.
  • Ability to multitask and handle high volumes of calls.
  • Familiarity with CRM systems and call center software.
  • Good computer skills and proficiency in Microsoft Office or Google Workspace.
  • Strong organizational skills and attention to detail.
  • Positive attitude, patience, and a passion for helping others.

Why Join Us?

  • Competitive salary and performance-based incentives.
  • Comprehensive training to ensure you succeed in your role.
  • A dynamic, supportive, and collaborative work environment.
  • Career growth opportunities and development within the company.
  • Recognition and rewards for top performers.

If you are passionate about providing exceptional customer service and thrive in a fast-paced, target-driven environment, we would love to hear from you. Join us as a Customer Care Consultant and help us deliver outstanding service to our valued customers!

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Early shift
  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Bahasa (Preferred)

Expected Start Date: 03/03/2025