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Retail Assistant
RM 2,500 - RM 3,500 / month
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- Deliver high-quality spa services, including facials, body scrubs, and wraps, ensuring client comfort and satisfaction.
- Build strong client relationships and maintain consistent follow-ups to enhance the Elemis Spa experience.
- Assess client requirements and provide recommendations on suitable treatments and products.
- Ensure proper maintenance of spa equipment and keep track of product inventory.
- Work collaboratively with colleagues and report any operational concerns to management.
- Address customer inquiries and ensure their expectations are met with professionalism.
- Keep accurate records of client preferences, treatments, and progress.
- Promote retail products and upsell additional spa services where appropriate.
- Maintain hygiene and adhere to health and safety regulations.At least 2 years of experience as a beauty or spa therapist.
- Strong knowledge of various facial and body therapy techniques.
- Excellent communication and customer service skills.
- Ability to provide personalized treatment recommendations.
- Sales experience will be an added advantage.Friendly and professional demeanor.
- Passionate about customer service and wellness.
- Enthusiastic, proactive, and service-oriented.
- Willingness to stay updated on the latest industry techniques
Education & Certification:
Grooming Allowances, Company Trip, Amazing Commission