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Retail Assistant

RM 2,500 - RM 3,500 / month

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  • Deliver high-quality spa services, including facials, body scrubs, and wraps, ensuring client comfort and satisfaction.
  • Build strong client relationships and maintain consistent follow-ups to enhance the Elemis Spa experience.
  • Assess client requirements and provide recommendations on suitable treatments and products.
  • Ensure proper maintenance of spa equipment and keep track of product inventory.
  • Work collaboratively with colleagues and report any operational concerns to management.
  • Address customer inquiries and ensure their expectations are met with professionalism.
  • Keep accurate records of client preferences, treatments, and progress.
  • Promote retail products and upsell additional spa services where appropriate.
  • Maintain hygiene and adhere to health and safety regulations.At least 2 years of experience as a beauty or spa therapist.
  • Strong knowledge of various facial and body therapy techniques.
  • Excellent communication and customer service skills.
  • Ability to provide personalized treatment recommendations.
  • Sales experience will be an added advantage.Friendly and professional demeanor.
  • Passionate about customer service and wellness.
  • Enthusiastic, proactive, and service-oriented.
  • Willingness to stay updated on the latest industry techniques

Education & Certification:

  • Minimum SPM or equivalent qualification.
  • A diploma in Esthetics (ITEC, CIBTAC, CIDESCO, or similar) is an added advantage.

Grooming Allowances, Company Trip, Amazing Commission