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Application Support - Banking

Salary undisclosed

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Open to Malaysian citizens only.

Application Support Specialist job description seeks candidates with both business skills and technical IT knowledge. You'll will work closely with internal teams and vendors to provide payment systems support in all areas of applications, including: testing, design and analysis. You'll have the opportunity to develop and implement procedures, policies, and processes to ensure and improve system quality. In this role, you will monitor payment system processes to ensure timely and efficient resolution of IT application-related incidents by providing a 24x7 support model

· Provide primary support for payment system applications

· Aggressively respond to service requests

· Manage and coordinate the SIT and UAT with technical, testing team and PayNet in according to the testing strategy.

· Follow-up on findings, keeping track of the issues and rectification, audit and compliances and ensure actions are taken & implemented as required.

· Troubleshoot or escalate technical issues, working to provide solutions quickly

· Degree in Computer Science / Information Technology or any other relevant qualification.

· Min 2 years’ experience working under application development or application support

· Knowledge with Linux commands and shell scripting and have working experience with database such as MS-SQL or Oracle or Postgres DB will be an advantage.

· Highly self-motivated, dedicated, proactive and versatile. 24X7 commitment is needed

· Good interpersonal skills, coordination skills and good problem solving & analytical skills.

· Self-motivated, ability to adapt to change in fast-paced environment, handle multiple tasks and embrace new technology

Open to Malaysian citizens only.

Application Support Specialist job description seeks candidates with both business skills and technical IT knowledge. You'll will work closely with internal teams and vendors to provide payment systems support in all areas of applications, including: testing, design and analysis. You'll have the opportunity to develop and implement procedures, policies, and processes to ensure and improve system quality. In this role, you will monitor payment system processes to ensure timely and efficient resolution of IT application-related incidents by providing a 24x7 support model

· Provide primary support for payment system applications

· Aggressively respond to service requests

· Manage and coordinate the SIT and UAT with technical, testing team and PayNet in according to the testing strategy.

· Follow-up on findings, keeping track of the issues and rectification, audit and compliances and ensure actions are taken & implemented as required.

· Troubleshoot or escalate technical issues, working to provide solutions quickly

· Degree in Computer Science / Information Technology or any other relevant qualification.

· Min 2 years’ experience working under application development or application support

· Knowledge with Linux commands and shell scripting and have working experience with database such as MS-SQL or Oracle or Postgres DB will be an advantage.

· Highly self-motivated, dedicated, proactive and versatile. 24X7 commitment is needed

· Good interpersonal skills, coordination skills and good problem solving & analytical skills.

· Self-motivated, ability to adapt to change in fast-paced environment, handle multiple tasks and embrace new technology