Customer Service Advisor (Mandarin Speaker)
Role : Technical Support Executive - Mandarin + English
Type : 24 months Contract
Location : Ara Damansara (Nearby LRT)
Working hours / days : 24/7 Rotation Shift (2 off days rotation)
Salary : Basic RM3,100 + Shift RM400 + KPI RM500
Responsibilities: Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem Identify the level of technical knowledge and adjust technical communications to solve customer’s problem Conducting basic probing to determine the next action for any software related to enquiries
Requirements: Excellent English & Mandarin verbal communication skills Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided Fresh Graduates with Cert/Degree/Diploma in any field Must be willing to work on rotational shifts Must be willing to work in Ara Damansara
WHY JOIN US:
Monthly fun and exciting staff activities
We are located nearby shopping malls and housing area
Nearby LRT Station
Benefit:
5 working days in a week
EPF & SOCSO
Sick leave
Annual leave
Quarterly staff recognition and appreciation
Nice Working Environment
Free Shuttle Van Provided from Various Location
Fun Filled Environment with Events and Activities/ Team Outing