
Customer Service Representative
RM 1,800 - RM 2,800 / month
Checking job availability...
Original
Simplified
This role will be part of the management which need to handle the customers from pre-stay to after-stay, and make sure the customers are satisfy through out the period.
- Handle customer enquiries/bookings
- Handle customer check in / out process (by phone whatsapp)
- Arrange cleaner on room cleaning
- Prepare daily report to Manager
- Administrative work
To be successful in this role, you will need to be patience, passionate on Hotel line, problem solving skill and etc.
- O'level, A level, Diploma, Degree
- Fresh graduates are welcome
- Can speak in English, Bahasa Malaysia and Mandarin
- Microsoft Office, Google Sheets & Google Docs
- High communication skill on both speaking and writing
- Able to work on public holiday (replacement leave provided)
- On call after office hour (allowance provided)
Other than salary, this role will be able to enjoy the below:
- Swimming pool and gym access
- Promotion to higher level of management
- Leader support and team back up
- Office and home base working rotation
- EPF/SOCSO