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Business Analyst

  • Full Time, onsite
  • EBC Financial Group
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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We are currently seeking both a Business Analyst and a Product Manager to join our team in Kuala Lumpur. We are excited to connect with candidates who have experience in gathering business requirements and managing products related to payment systems, CRM, and API gateways.

Responsibilities:

  • Gathering, validating, and documenting business requirements while collaborating with stakeholders across business units to develop analyses and documentation.
  • Continuously evaluate, analyze systems requirements and maintain system processes
  • Provide status reports to all relevant parties.
  • Create detailed documentation, including business requirements, functional specifications, process maps and user manuals.
  • Provide training and support to ensure successful adoption of new systems and processes.
  • Serve as a liaison between IT and the business to ensure that technology solutions align with business needs.

Requirements:

  • Bachelor’s degree (or equivalent) in Information Technology or Computer Science.
  • Minimum of 4 years of professional experience in business analysis within the IT sector/FinTech, demonstrating a strong understanding of business processes and technology solutions.
  • Proficient in Microsoft suite, JIRA, ServiceDesk, Confluence and LucidChart.
  • Knowledge in CRM, Payment System, API gateway and Microsoft SQL would be added advantage.
  • Demonstrates strong communication skills, both written and verbal, facilitating clear and concise interactions with stakeholders at all levels.

We are currently seeking both a Business Analyst and a Product Manager to join our team in Kuala Lumpur. We are excited to connect with candidates who have experience in gathering business requirements and managing products related to payment systems, CRM, and API gateways.

Responsibilities:

  • Gathering, validating, and documenting business requirements while collaborating with stakeholders across business units to develop analyses and documentation.
  • Continuously evaluate, analyze systems requirements and maintain system processes
  • Provide status reports to all relevant parties.
  • Create detailed documentation, including business requirements, functional specifications, process maps and user manuals.
  • Provide training and support to ensure successful adoption of new systems and processes.
  • Serve as a liaison between IT and the business to ensure that technology solutions align with business needs.

Requirements:

  • Bachelor’s degree (or equivalent) in Information Technology or Computer Science.
  • Minimum of 4 years of professional experience in business analysis within the IT sector/FinTech, demonstrating a strong understanding of business processes and technology solutions.
  • Proficient in Microsoft suite, JIRA, ServiceDesk, Confluence and LucidChart.
  • Knowledge in CRM, Payment System, API gateway and Microsoft SQL would be added advantage.
  • Demonstrates strong communication skills, both written and verbal, facilitating clear and concise interactions with stakeholders at all levels.