Service Crew / Cashier/Technician

Cashier Job Scope:

• Process customer transactions accurately using cash registers.
• Handle cash, credit/debit card, and digital payments.
• Issue receipts, process refunds, and reconcile cash at shift end.
• Assist customers with inquiries and resolve transaction issues.
• Maintain a neat and organized checkout area.

  Service Crew Job Scope:

  • Greet customers and efficiently take orders.
  • Prepare and serve food or beverages according to company standards.
  • Ensure the cleanliness and hygiene of service areas.
  • Assist in restocking supplies and maintaining inventory.
  • Work collaboratively with team members to enhance customer satisfaction.

    Technician Job Scope:

    • Conduct routine maintenance and repair of equipment.
    • Diagnose and troubleshoot technical issues.
    • Perform installations, calibrations, and upgrades as needed.
    • Maintain detailed records of maintenance activities.
    • Ensure adherence to safety protocols and operational standards.

• Excellent verbal and written communication skills to clearly articulate messages.
• Active listening to fully understand customer inquiries and concerns.
• Empathy to relate to customer needs and provide personalized service.
• Patience and calmness to effectively manage challenging interactions.
• Conflict resolution skills to address and resolve issues promptly.
• A positive attitude and confidence to engage customers and build trust.

• Competitive salary and performance-based bonuses.
• Complimentary meals or meal allowances during shifts.
• Comprehensive training programs and career development opportunities.
• Health, dental, and life insurance coverage.
• Employee discounts on products or services.
• A supportive team environment with regular recognition programs.
• Opportunities for career growth and internal promotions.